Frequently Asked Questions

How do I contact customer service?

Email us at info@american‑freemason.com. You can also use the form on our contact page.

What’s your return policy?

We accept returns of unworn, unwashed merchandise within 30 days of receipt. Items must be in the same condition in which they were received and include original packaging. See our Refund Policy for details.

Why are some products labeled preorder and why are they less expensive?

Occasionally we offer pre‑order pricing on items that have been approved for production but have not yet arrived. Pre‑order items are discounted to compensate for longer wait times, typically shipping within a few weeks.

How does your apparel fit?

We use high‑quality blanks that run true to size. The table below shows typical measurements for unisex t‑shirts: